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Announcement

LI-COR Biosciences GmbH New Service and Calibration Facility in Europe
The new facility will reduce service time for re-calibration and repairs for customers in Europe.
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LI-COR Product Support

Our Commitment to You

At LI-COR, we have a strong commitment to our customers. That commitment includes technical support from our Applications Analysts and Scientists and quality service from our technicians. For more than 30 years LI-COR has maintained a world-wide reputation for designing rugged, reliable, portable instrumentation for environmental research, and for providing thorough, economical, and timely repair & calibration service after the sale. All LI-COR instruments are backed with service and technical support for the life of the instrument.

Product Support Online

How to Contact the LI-COR Environmental Support Team

Leave a comment or question for one of our support specialists with this form or call us directly at 800-447-3576 (U.S. and Canada) or 402-467-3576.

How to Return LI-COR Instruments for Service

  1. If you reside in a country with a LI-COR distributor, please contact your distributor to inquire about service.

  2. For those served direct by LI-COR, please contact our technical support group to obtain a Return Materials Authorization (RMA) number:
    - E-mail: envsupport@licor.com
    - Direct Phone: 402-467-3576
    - Toll Free (U.S. and Canada): 800-447-3576

  3. Download our Service Information Form and fill it out. You may edit and print this PDF document by using Adobe Acrobat Reader. Please record your RMA number in the space provided on the form. The address to which you should ship your instrument for service is listed on the last page of the service document.

  4. Please also record your RMA number in the "Attention" line of the shipping label for each box returned.

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Biotechnology
4647 Superior St
Lincoln, NE 68504
Toll-Free: 800-645-4267
Email: biohelp@licor.com
Environmental
4421 Superior Street
Lincoln, NE 68504
Toll-Free: 800-447-3576
Email: envsales@licor.com